When I became part of the Ghana Standards Authority (GSA) close to ten years back, one query constantly resurfaced among typical Ghanaians: Who is safeguarding us at the gas station, supermarket, or when we purchase local goods from the 'olonka'?
This was a legitimate worry back then, and it still holds true now. Individuals felt cheated, though they might have struggled to articulate why precisely. Nowadays, I am delighted to announce: assistance isn't just around the corner—it has already been set into motion.
Earlier this month in Koforidua, I observed the gentle emergence of a significant national transformation—one that I think will reshape commerce and equity in Ghana for decades to come. The Government of Ghana, via the Ministry of Trade, Industry and Agribusiness, along with the GSA, has initiated a nationwide training program for 350 new Trading Standards Inspectors (TSIs).
However, this is not merely another training exercise; it is the implementation of a plan. Presidential Directive , and a strong indication of national determination.
In July 2023, upon my retirement from the position of Head of Public Relations at the GSA, our focus was already on enhancing enforcement measures, increasing awareness of regulations, and bolstering consumer safeguards. Now, thanks to the steadfast guidance of Trade Minister Hon. Elizabeth Ofosu-Adjare and GSA Director-General Prof. Alex Dodoo, this objective has become reality.
Here’s the key point: President John Dramani Mahama is anticipated to unveil the improved TSI program in the upcoming weeks. This move itself signifies a lot.
Why TSIs Matter
To appreciate the importance of this initiative, you need to initially comprehend the function of TSIs.
These individuals are not bureaucrats; they serve as front-line protectors of the Ghanaian consumer. Technical Service Inspectors (TSIs) examine fuel stations to guarantee customers get precisely the amount they have paid for. They also test market scales for precision. Additionally, they validate electricity meters so that payments made to the Electricity Company of Ghana correspond accurately with actual consumption levels. Furthermore, these inspectors assess imported products to uphold safety and quality benchmarks.
In a constantly operating economy—a concept that President Mahama has enthusiastically supported—we require round-the-clock adherence to regulatory standards. Without this, we might end up constructing success on an unstable base.
At present, Ghana has less than 200 enforcement officers distributed throughout its 16 regions and 261 districts. The country requires at least 2,000 TSIs nationally. With this latest group of 350 officers, significant progress is being made. These individuals will be trained to implement the Ghana Standards Authority Act, 2022 (Act 1078), which provides them with substantial authority through an innovative legislative framework.
Beyond the ‘Olonka Economy’
For an extended period, Ghana has functioned with a dual-trade structure: one contemporary and regulated, the other outdated and frequently exploitative.
Farmers deliver their harvests to the marketplace but end up receiving less than they should due to imprecise measurement methods such as the "olonka" or "grawa." Buyers acquire products with no assurance regarding the quality or amount received. This practice does not constitute fair trading; rather, it perpetuates an accepted form of inequity.
The improved TSI program marks the demise of that flawed system. Ghana is establishing a new benchmark—both literally and metaphorically.
A New Chapter for Trade Equity
Professor Dodoo summed it up effectively at the Koforidua launch: To engage in trading around the clock, we must monitor trading around the clock.
Enforcing standards is no longer a marginal activity—it is crucial for Ghana’s economic development. This involves fostering trust, guaranteeing equity, and establishing a framework wherein local manufacturers, merchants, and buyers can all profit fairly.
During my tenure at the GSA, I frequently discussed the concept of the 'invisible hand' of standards—the way they influence everything from the compatibility of screws to the precision of medication dosages. However, arguably their greatest importance lies in reinstating respectability to routine commerce.
As the President prepares for an imminent rollout, coupled with the expanding local influence of the GSA and their enhanced facilities, Ghana stands ready to make a significant advancement.
Let's not waste this opportunity. Instead, let's elevate and implement higher standards.
Peter He is a communication professional who previously served as the Head of Public Relations at the Ghana Standards Authority and writes a column for the Business & Financial Times. In his column titled Pete’s Corner, he delves into topics such as public policy, development, and governance with insights gained from his extensive experience within the system.
Provided by Syndigate Media Inc. ( Syndigate.info ).
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